SERVICE COMPANY NEEDED Really Good Coffee, THAT IS EASY FOR EVERYONE

Situation

A fast-growing service company with a large, diverse workforce wanted to upgrade its coffee offering. While coffee was an essential part of the workday, the existing setup didn’t meet expectations—quality was inconsistent, access was uneven, and the experience didn’t reflect the company’s culture or standards.

Employees wanted coffee they actually enjoyed, without lines, complexity, or special knowledge. Leadership saw coffee not just as a beverage, but as a daily ritual that could support energy, morale, and connection across teams.

The Challenge

The company needed a coffee solution that met three clear requirements:

  • Excellent taste — coffee employees would genuinely look forward to

  • Easy access — available to everyone, at all times, without friction

  • Low effort — no admin, training, or complicated workflows

Traditional office coffee options either compromised on quality or required too much management. The company was looking for something better—simple, reliable, and loved by employees.

The FELFEL & Gavetti Solution

With Gavetti, the company introduced a premium, specialty coffee experience designed specifically for the workplace.

Gavetti’s machines were installed quickly and integrated seamlessly into the office environment. The coffee is easy to use, fast to prepare, and consistently high quality—bringing barista-level taste without slowing anyone down.

Because the solution is fully managed, employees can focus on their work while enjoying great coffee throughout the day, with no operational burden on the team.

Results

  • Employees across all departments enjoy easy access to truly good coffee

  • Coffee areas became natural meeting points, encouraging informal interaction

  • The company upgraded a daily ritual into a valued employee benefit

  • Zero admin, zero friction—just consistently great coffee

What started as a simple wish for better coffee turned into a small but meaningful upgrade to everyday work life. Gavetti proved that when quality and convenience come together, even the smallest details can have a big impact on culture and wellbeing.

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