Person selecting a pre-packaged salad from a refrigerated display shelf in a cafe or convenience store.

FAQ & HOW FELFEL REINVENTS CORPORATE DINING

SPEAK WITH OUR TEAM

support@felfel.com
(212) 400-7000

Talk to a specialist

About felfel

  • FELFEL brings restaurant‑quality food into the office via a curated smart fridge (imagine a really healthy vending machine with daily fresh meals)—a canteen without the overhead. We stock chef‑made meals, snacks, and drinks every workday and run the program end‑to‑end.

  • No. It’s a curated smart fridge with real, chef‑made food, clear labeling, and weekly variety. Think hospitality, not a snack machine.

  • Offices with 50+ employees onsite that want better everyday food without building a cafeteria.

  • Yes—your first lunch is on us at our showroom, your office or request a sample drop. A tasting is completely free.

  • Traditional corporate catering requires planning, ordering, and large minimum orders. FELFEL offers a smart fridge lunch marketplace with chef-made meals available anytime, giving employees flexibility and companies predictable food costs.

  • Traditional vending machines sell packaged snacks. The FELFEL healthy vending machine offers fresh lunches, chef-prepared meals, salads, and healthy snacks, creating a modern office food marketplace instead of a snack machine.

How it works

  • FELFEL reinvents corporate catering with a smart office fridge stocked daily with fresh chef-made meals, snacks, and drinks. Instead of ordering catering for specific meetings, companies offer a self-serve lunch marketplace at work, available all day.

  • FELFEL installs a smart fridge in your office filled with fresh chef meals, healthy snacks, and drinks. Our system tracks what employees eat and automatically restocks the office daily, creating a modern corporate catering solution without ordering or admin.

  • A good spot near foot traffic and a standard power outlet. No construction. We’ll advise on placement and clearance of the FELFEL Smart Fridge.

  • Every workday (early). We right‑size orders to your team and season.

  • We do. Our service includes daily wipe‑downs during stocking, periodic deep cleans, and technical upkeep.

  • Contact support; we respond quickly during business hours and schedule fixes ASAP.

Food and menu

  • From NYC restaurant partners and makers—real kitchens, real chefs.

  • Weekly rotations with seasonal features and chef spotlights.

  • Yes. We tune the mix to your team and accept requests.

  • Yes. Items are labeled; we can share additional info by request.

  • NYC favorites including Larina, Ivan Ramen, Le Botaniste, Pain d’Avignon, and 2nd Avenue Deli, plus seasonal collaborators.

  • Absolutely—snack and breakfast bundles are part of your FELFEL Fridge.

  • Yes. The FELFEL smart vending fridge is designed to provide fresh chef-made lunches for employees every day, with meals delivered daily and restocked automatically.

dietary and ingredients

  • Recurring veg, vegan, and gluten‑free options, plus lighter/heartier picks.

  • We avoid artificial colors and flavors, BHA/BHT, high‑fructose corn syrup and favor balanced, better‑for‑you choices.

  • Clear labels on packaging; cross‑contact is minimized at partners, and we communicate ingredients transparently.

  • Yes—fridge temperatures are monitored and recorded; cold‑chain standards apply.

Service and support

  • Business‑day stocking and support. We also monitor inventory and quality between visits.

  • You will get a personal Account Manager who will work with you to make FELFEL a success at your office. We do launch communications, menu teasers “chef week” features, and small make‑it‑nice moments to encourage first tries.

  • Yes—quick intros for workplace teams and simple employee how‑to guides.

Pricing and subsidies

  • You choose a per‑item or percentage contribution; it’s applied automatically at checkout. We manage the setup and reporting.

  • Employees pay for their purchases; your company is invoiced for any subsidies and agreed service items.

  • We keep terms simple and transparent. We’ll propose options that fit your needs and timeline.

Space, power and facilities

  • Just a small footprint (a few square feet) with clear access. We’ll provide recommended placements and clearance.

  • No special build‑outs—standard power is enough. Place near seating if possible.

  • Yes—optional custom wraps and co‑branding.

Sustainability

  • Tight demand forecasting, right‑sized portions, and daily stocking help minimize waste. Unsold items are prioritized for rapid sell‑through and we work with local food banks to provide meals.

  • We favor recyclable/biodegradable options where feasible and work with partners on continuous improvements.

Service area

  • NY • NJ • CT. If you’re nearby, we’ll confirm timelines.

  • Designed for 50+ employees onsite. If you’re smaller but growing, let’s talk.

Employee experience and app

  • Download the app, add a card, tap to unlock, choose an item, and enjoy.

  • Yes—usage follows your company’s policy; we can enable guest access on request.